Security

OX Rooms Security and Privacy

Your peace of mind matters, and that's why we prioritize data security.

Data security abstract image with a padlock
Our Approach

Your data security is paramount because you're our top priority.

Data safety isn't an afterthought, it's at the core of our commitment to you. Plus, transparency is key. We're clear about how we secure your data, so you can trust it's protected. Keep reading to learn more about our platform’s security.

Hashed Passwords & MFA

Your password is stored in a special format (hashed) that makes it unreadable, even for our employees. If you forget your password, you'll need to reset it to ensure continued account security. Ox Rooms also supports, and strongly encourages the use of multi factor authentication.

Encrypted data

The OX Rooms platform is encrypted both in transit and at rest, using up to date, best practice encryption protocols.

AWS and Platform Security

We leverage the robust security and reliability of Amazon's AWS Global Infrastructure, which is independently audited and certified for numerous compliance programs including SOC (1, 2, and 3),  CSA, ISO 22301, ISO 27701 and ISO 27018. These rigorous certifications guarantee your data is protected by the industry's leading security practices.

Specifically, user authentication data is managed by AWS Cognito, which is compliant with  SOC, PCI, FedRAMP, HIPAA, and others.The interface between your web browser and our backend servers is secured by leveraging AWS Appsync, which is compliant with SOC, PCI, HIPAA/HIPAA BAA, IRAP, C5, ENS High, OSPAR, and HITRUST CSF programs.

Built for reliability, our platform utilizes AWS's multi-AZ architecture, automatically distributing data across geographically diverse zones. This ensures uninterrupted service and keeps your information safe, no matter what.

Our coding techniques are informed by the OWASP Top Ten, the industry-leading standard for web application security.

Our development, testing and production environments are isolated with separate access controls for the different environments.

Our software is built with robust security principles, actively thwarting common attack vectors. This unwavering commitment to security provides a safe and reliable platform for you.

Development team processes

Our developers are committed to maintaining high standards of professional development, including awareness of cyber security issues. They stay informed on how to prevent Broken Access, CSRF, SQL injection, and other common attacks, ensuring our services are built with the latest security practices in mind.

We only grant data access to authorized personnel who require it for their specific tasks. This minimizes potential vulnerabilities and keeps your information more secure.

Platform Monitoring

The OX Rooms platform is under constant 24/7 monitoring for security, performance, and availability. Real-time reporting enables us to react quickly to issues.

Ox employs a serverless architecture which reduces server-based attack surfaces, thereby enhancing overall system security.

All actions taken on production systems are logged.

Incident Response

We take all security incidents seriously and investigate any potential threats. Our team aims to resolve issues quickly, minimizing any impact on your experience and ensuring your data remains secure.

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